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Struggling with your mortgage? Help is available

Has the coronavirus pandemic made it hard for you to pay your mortgage?

If it has, know that it’s ok to not be ok, and there are options to help you protect your house. You may have the option to get forbearance which can temporarily pause or reduce your monthly mortgage payments. But you must call your mortgage servicer to request the help.

Watch this video with 5 steps to ask for forbearance

For more information visit

Looking for resources in Spanish?

Check out this video: Aplazamientos de hipotecas en la Ley

CARES: Lo que usted necesita saber.

Already in forbearance? Here’s what to do now and and how to repay.

Click here:

About the Bureau

The Consumer Financial Protection Bureau is a 21st century agency that helps consumer finance markets work by regularly identifying and addressing outdated, unnecessary, or unduly burdensome regulations; by making rules more effective; by consistently enforcing federal consumer financial law; and by empowering consumers to take more control over their economic lives. Learn more at

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